Refund Policy

Returns and exchanges are available for both defective and non-defective products when requested within 30 days of delivery. You may request a non-defective return because you changed your mind, prefer something else, or selected an incorrect item.

We process an approved refund within 10 days of approval, returning it to the original form of payment. The issuing bank or payment provider controls when it becomes visible on your account. Replacement choices for an exchange are subject to available inventory.

To begin, send the order reference, email used at checkout, and an explanation. Damage, fault, wrong-item, and missing-part claims also need photographs or video showing the product and packaging. Returns are by mail after approval, with the return label supplied in the parcel free of charge; contact us if you cannot find it. Unauthorized returns should not be mailed, and we impose no restocking fee.

Only new, unused goods qualify for returns; retain their original condition, packaging, tags, and accompanying accessories. We also review reports of damage, defects, incorrect deliveries, missing parts, and substantial description mismatches. Preserve an affected item in its received condition without using it.

Email: dvmallison@gmail.com
Mailing address: 650 S Yellowstone Hwy, Idaho Falls, Idaho, 83402, United States
Phone: (315) 853-4021